WebAppendix 1 – Proposed national tenant satisfaction measures Decent Homes Standard compliance Responsive repairs completed right first time Tenant satisfaction with repairs and maintenance service Compliance with health and safety obligations (gas, elec, fire, asbestos, water, lift) Tenant satisfaction with the health and safety of their home Web18 May 2024 · Implementing the Tenant Satisfaction Measures (TSMs): Acuity Benchmarking. Understandably, the sector is preoccupied with the prospect of collecting a comprehensive suite of mandatory consumer metrics. As many of you will be wrestling with how you are going to collect the data and whether you should trial run them ahead of …
Consultation on the introduction of tenant satisfaction measures
WebFrom April 2024, in addition to measuring the general satisfaction of their tenants, providers are now required to collect a wider range of satisfaction data, then submit it to regulators … WebReport. Back Submit. Regulator of Social Housing 26,622 followers 1y ... hutchinson ok
Tenant Satisfaction Measure Services TLF Research
Web21 Sep 2024 · The Tenant Satisfaction Measures consultation was launched on 9 December 2024 and closed on 3 March 2024. The Regulator of Social Housing promotes … WebWhat are tenant satisfaction measures? The Regulator of Social Housing has created a new way to assess how well social housing landlords like us are doing at providing good quality homes and services. This involves a set of tenant satisfaction measures (TSMs) that we must report on. Over the last 12 months we have conducted two practice surveys ... Web3 Mar 2024 · The current consultation on proposed Tenant Satisfaction Measures seems premature, argues Matthew Waters #UKhousing. The Regulator of Social Housing closes its consultation today on the detail of new Tenant Satisfaction Measures (TSMs). This is a series of metrics and questions related to resident experience and engagement on which … mary scheimann guilford ct